Privacy Policy

Last updated: January 2024

Introduction

NEXA Cleanouts ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Request a quote or schedule service
  • Contact us via phone, email, or contact form
  • Subscribe to our newsletter
  • Interact with us on social media

This information may include:

  • Name
  • Email address
  • Phone number
  • Service address
  • Payment information

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Referring URLs
  • Pages viewed and links clicked
  • Date and time of visits

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process and complete transactions
  • Send you service-related communications
  • Respond to your inquiries and provide customer support
  • Send marketing and promotional communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers: Third parties who perform services on our behalf (payment processing, email delivery)
  • Business partners: With your consent, for specific promotions or services
  • Legal requirements: When required by law or to protect our rights

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Withdraw consent where applicable

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.

Cookies

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

  • Email: info@nexacleanouts.com
  • Service Area: Murrieta, Temecula, Menifee, French Valley, Canyon Lake